The consumer who has accepted the offer of RCMSrl has the right to withdraw within 10 working days from receipt of the product by registered letter with return receipt to send to RCMSrl , Via Perugino, 2. {24068 Seriate (BG), without the exercise of that right being justified and without thereby causing any prejudicial or in somehow unfavorable consequence.

In the event that telegrams, telexes, faxes or e-mails should be used to communicate the withdrawal, this communication tool must still be confirmed within 48 hours (forty-eight) after a receipt with a receipt return.

The consumer will not be able to exercise this right for tailor-made or clearly customized products or which, by their nature, can not be postponed or is likely to deteriorate or rapidly alter.

The right of withdrawal meets the limits set by Legislative Decree no. 185 / 99; It can not be exercised even if the product has been damaged or used, or clearly customized for the customer.

If RCMSrl Has received the price of the product, RCMSrl It will refund the amount paid by the customer within 30 days of receipt of the notice of withdrawal in the manner agreed upon with the customer.

Following the exercise of the right of withdrawal, the consumer must send an e-mail to RCMSrl And then return the item at his expense to the address indicated by the reply mail he will receive from RCMSrl . The delivery of the goods must take place within 10 working days from the date of receipt of the reply mail. The product must be carefully packed in order to avoid any possible damage. All the goods purchased in their original packaging must also be returned to the sender-supplier.

Upon receipt of the goods RCMSrl Will forward the amount paid within 30 days. If the amount has been paid by credit card RCMSrl Will credit the same sum through the issuing institution to the consumer.